Fast and Reliable Delivery Across the UK

At Soft Snooze Beds, we aim to deliver your furniture safely, quickly, and efficiently. We understand the importance of timely delivery and take every step to ensure a smooth experience from our store to your home.

Standard Delivery Timeframes

Our standard delivery timeframe is 2 to 5 working days from the date your order is confirmed. In many cases, delivery may be quicker depending on product availability and your location.

Next-Day Delivery Availability

For select items, next-day delivery may be available. This will be clearly indicated on the product page. Orders must be placed before the cut-off time to qualify for next-day service. Please contact our support team for details.

Delivery Charges

  • Standard delivery is free for most orders within the mainland UK.

  • Additional charges may apply for deliveries to remote areas, Scottish Highlands, Northern Ireland, or non-mainland UK addresses.

  • Delivery charges (if applicable) will be displayed at checkout before payment.

Delivery Process

Once your order is dispatched:

  • You will receive a tracking link or confirmation message.

  • Our courier partners will contact you to schedule a suitable delivery time, where applicable.

  • It is your responsibility to ensure someone is available to accept and sign for the delivery.

Missed Deliveries

If you miss a scheduled delivery, redelivery may be arranged. Additional charges may apply for failed delivery attempts if the customer is not available or has provided incorrect delivery details.

Delivery Delays

While we strive to meet our promised delivery timelines, delays can occasionally happen due to factors beyond our control (e.g., weather, courier delays, supply chain issues). We will always keep you informed in the event of a delay.

Damaged or Incomplete Deliveries

If your item arrives damaged or incomplete:

  • Contact us within 48 hours of receiving your delivery.

  • Send us clear photos and a description of the issue.

  • We will arrange a replacement or a suitable resolution as quickly as possible.

Contact Us

For any delivery-related queries, contact our friendly customer care team:
📧 Info@softsnoozebeds.co.uk
📞 +447886680064